USA - New York Holiday Last Minute

Poecile

DCFC79 said:

Poecile said:

I am extremely hesitant to give LastMinute ANY money at all for my trip to NY in Sep, I have only put down a £180 deposit but theyre expecting £1500 on 25th Aug which will be refunded in the form of a voucher IF it the travel ban stays in place. If you look at ANY social media post they are being flooded with negativity, 100+ days waiting for a response, no phone lines working, no email response and also apparently very close to going bust! I am fairly confident I will be biting the bullet on this one and fighting with them for the money but theyre not getting a penny from me with no assurance of the trip ever going ahead.

How were you going to pay the remaining balance ?

Through my bank? Im aware they will try to take the funds via the same card as used for the deposit so ill be making sure there is nothing for them to take.

eskbanker

Butts said:

eskbanker said:

Neil49 said:

You may want to consider just losing your deposit if it's not excessive and be done with them. 

Dangerous to assume that cancellation by the customer would only lead to loss of deposit!  Many providers levy cancellation charges considerably in excess of this, especially as the trip gets closer, so there have been plenty of posts by those who mistakenly believed that not paying the balance would avoid any further liability....

Have there been any posts detailing the enforcement of "further liability" , indeed if you can find a Court Case relating to such circumstances it would be even more instructive.

No idea about actual enforcement to be honest, just highlighting that some folk (apparently including the poster I was replying to) have been under the impression that they're all square when failing to pay balances, ignoring the fact that cancellation terms often oblige additional payment way beyond initial deposits.  I don't suppose such cases reach courts particularly frequently or that they'd be widely publicised if they did - I'd assume that debt collection agencies securing CCJs are too mundane for anyone to be interested in, and hence the amount of publicity Crawcour got when successfully challenging TUI in 2014, which would imply to me that this was an outlier.