Where Can I Get Some Actual Help Advice for My Small Business? There's Nothing Straightfoward

Jonesy1977

jimkelly said:

Well, it seems that we have another case of someone having been - for want of a better word - excluded.

@jimkelly Come on mate, that is not true at all.  Just saying it does not make it the case, it is defeatist and it is unhelpful. 
@Genex
You are running a limited company, I assume you pay a salary and dividend (under normal circumstances) therefore you could have furloughed yourself (CJRS) did you do this? It is too late if you have not done this, but you could access BBLS (through your bank) this is designed to help you bring your business back and yes is a loan, but it is backed by the government. 
You don't need SBRR Grant as you don't have premises.  
You need to speak to your bank first, discuss Business Bounce Back Loan Scheme (BBLS) this is the support needed if you are looking to keep the business going and if it is a realistic possibility for you. Alternatively you may have to rely upon Universal Credit in the short term and rebuild from there.   
I suggest you read through the following https://www.gov.uk/government/collections/financial-support-for-businesses-during-coronavirus-covid-19  there are grants that apply to certain sectors that may apply.
If you have specific questions about any of the support lines, re-post on here and I (I am sure others) will do my best to help.