Ebay vero my listings removed by a competior by false claimswhat can I do

adamwillow85

Hi all

Today My unique product has been removed by ebay compeitior via vero

They have said its a copywrite violotion / intellectual property rights violation!

However this product is 100% safe and legal in the UK and has been created solely for my company use for example this fully branded with my company and also designed especially by me.

So I won't to know what steps that I can contest this as its my competior falling this information resulting in my hard earned sales stats and listing to be removed.

I'm fuming about this any infomatuk and regarding the steps I need to take to get back my listing and also how to tackle this false vero claim I would be very grateful

Thanks and I look forward to your replys 

martindow

What makes them think this is covered by Vero?  Are you using specific trade names in your product description that could have triggered this?

It would be helpful if you could give some more detail (obviously not so much as to identify yourself) as presumably someone is not complaining about a random product on Ebay.

noitsnotme

You should have been given an email address for the party that raised the VERO - have you contacted them to ask for evidence that it violates their IPO rights?

Just because yours is 'safe and legal in the UK' doesn't mean you haven't fallen foul of a design copyright or something similar.

soolin

Vero are being quite vigilant at the moment and whilst I am sure you don't wish to share details of your product, as above, I suggest you check all the components of your product to ensure that no part of it is subject to a copyright. 

There have been quite a few mentions about Vero recently, whilst a few appear to have been malicious claims and easily challenged via legal routes- many have actually turned out to be correct. For instance taking a popular image like a Disney character and reinventing it as a piece of jewellery or image on a T shirt is against copyright. Then there was a big thread about cake toppers , made up entirely by the seller but featuring Turtle Ninja characters and a Postman in a red van with a black and white cat 9That sort of thing).

To counter argue against a Vero take down you may need to resort to legal means- but before you spend any money check very carefully using the information that ebay have supplied to ensure you haven't incorporated any part of an image, word or design that is under copyright.

A much smaller issue but last Christmas I had a modern brooch taken down as the idea of the image, but not the image I had on my legally purchased brooch , was in the style of a designer and they used Vero to have it removed.