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Santander to double 123 Lite fee and shake up current account cashback - MSE News

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Comments

  • colsten
    colsten Posts: 17,597 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    kevpc said:
    many tnx for the replies and info, guys. very helpful. i have made the change now.
    Very pleased to hear you managed to downgrade your account now.

    kevpc said:
    shame but Santander seems to have had it's day in the UK.
    What makes you think that? Santander UK are a UK plc like many other banks are. Almost without a single exception, the products offered by any of them are nothing like as attractive as the products they offered just a few months ago. Do you reckon they all had their day in the UK?
  • kevpc said:
    many tnx for the replies and info, guys. very helpful. i have made the change now. i'm just waiting to see how long it is before Santander makes changes to this account and kicks customers again! life's strange. when you consider how well received Santander's 123 account was, how it was the account to beat because it actually gave customers something back for a change, to what it has become now and that includes the 123 Lite account as well. shame but Santander seems to have had it's day in the UK. i have to wonder though if there is the same/similar account in Spain and if the customers there have been hit as hard?

    Apart from the disappointing but not unsurprising reduction in rewards and interest rate incentives, I believe that Santander were successful in their acquisition policy of other UK banks as well as the way they set out to increase and support a larger customer base.
    I have never had reason to complain about their service and they have administered my own and my familys' accounts in exemplary fashion.
    Personally I would say they are on of the best UK banks and see no reason whatsoever why I would wish to switch to another provider.
  • ZeroSum
    ZeroSum Posts: 1,201 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    kevpc said:
    many tnx for the replies and info, guys. very helpful. i have made the change now. i'm just waiting to see how long it is before Santander makes changes to this account and kicks customers again! life's strange. when you consider how well received Santander's 123 account was, how it was the account to beat because it actually gave customers something back for a change, to what it has become now and that includes the 123 Lite account as well. shame but Santander seems to have had it's day in the UK. i have to wonder though if there is the same/similar account in Spain and if the customers there have been hit as hard?
    Pretty much all the banks are cutting back on the perks atm. (Halifax being exception)

    But the 123 lite is still fairly decent & worth having as a bills account. Also I do think many of the full fat 123 customers thought they were getting something more than they actually were (mainly the ones who had 2 or 3 of these accounts) 
  • Steve_L
    Steve_L Posts: 338 Forumite
    100 Posts Name Dropper Photogenic
    edited 6 August 2020 at 3:12PM
    Disappointing, but times are hard and at least they didn't do away with the cashback entirely, like ASDA Money.
    The extra 2% on my current water bill DD will earn me an extra 49p each month, so I'm only 51p a month down overall.
    I'll still earn £1.67 a month, so the tartan bits of my DNA will still be warm & fuzzy. :)
    "Life is much/far too important a thing ever to talk seriously about it." Oscar Wilde, in "Vera; or, The Nihilists” (much), then "Lady Windermere's Fan" (far).

  • Doc_N
    Doc_N Posts: 8,549 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    ZeroSum said:
    kevpc said:
    many tnx for the replies and info, guys. very helpful. i have made the change now. i'm just waiting to see how long it is before Santander makes changes to this account and kicks customers again! life's strange. when you consider how well received Santander's 123 account was, how it was the account to beat because it actually gave customers something back for a change, to what it has become now and that includes the 123 Lite account as well. shame but Santander seems to have had it's day in the UK. i have to wonder though if there is the same/similar account in Spain and if the customers there have been hit as hard?
    Pretty much all the banks are cutting back on the perks atm. (Halifax being exception)

    But the 123 lite is still fairly decent & worth having as a bills account. Also I do think many of the full fat 123 customers thought they were getting something more than they actually were (mainly the ones who had 2 or 3 of these accounts) 
    Halifax have already done the cutting back though.
  • colsten
    colsten Posts: 17,597 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    Doc_N said:
    ZeroSum said:
    kevpc said:
    many tnx for the replies and info, guys. very helpful. i have made the change now. i'm just waiting to see how long it is before Santander makes changes to this account and kicks customers again! life's strange. when you consider how well received Santander's 123 account was, how it was the account to beat because it actually gave customers something back for a change, to what it has become now and that includes the 123 Lite account as well. shame but Santander seems to have had it's day in the UK. i have to wonder though if there is the same/similar account in Spain and if the customers there have been hit as hard?
    Pretty much all the banks are cutting back on the perks atm. (Halifax being exception)

    But the 123 lite is still fairly decent & worth having as a bills account. Also I do think many of the full fat 123 customers thought they were getting something more than they actually were (mainly the ones who had 2 or 3 of these accounts) 
    Halifax have already done the cutting back though.
    How? Halifax have just doubled the Reward payments they offer, and on top of it are now offering a £100 switching bribe, which even existing customers like myself can have a go at. That's not a cut back in my books.
  • Doc_N
    Doc_N Posts: 8,549 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    colsten said:
    Doc_N said:
    ZeroSum said:
    kevpc said:
    many tnx for the replies and info, guys. very helpful. i have made the change now. i'm just waiting to see how long it is before Santander makes changes to this account and kicks customers again! life's strange. when you consider how well received Santander's 123 account was, how it was the account to beat because it actually gave customers something back for a change, to what it has become now and that includes the 123 Lite account as well. shame but Santander seems to have had it's day in the UK. i have to wonder though if there is the same/similar account in Spain and if the customers there have been hit as hard?
    Pretty much all the banks are cutting back on the perks atm. (Halifax being exception)

    But the 123 lite is still fairly decent & worth having as a bills account. Also I do think many of the full fat 123 customers thought they were getting something more than they actually were (mainly the ones who had 2 or 3 of these accounts) 
    Halifax have already done the cutting back though.
    How? Halifax have just doubled the Reward payments they offer, and on top of it are now offering a £100 switching bribe, which even existing customers like myself can have a go at. That's not a cut back in my books.
    https://www.moneysavingexpert.com/news/2020/03/halifax-to-add-p3-fee-to-reward-current-account/


  • colsten
    colsten Posts: 17,597 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    Doc_N said:
    colsten said:
    Doc_N said:
    ZeroSum said:
    kevpc said:
    many tnx for the replies and info, guys. very helpful. i have made the change now. i'm just waiting to see how long it is before Santander makes changes to this account and kicks customers again! life's strange. when you consider how well received Santander's 123 account was, how it was the account to beat because it actually gave customers something back for a change, to what it has become now and that includes the 123 Lite account as well. shame but Santander seems to have had it's day in the UK. i have to wonder though if there is the same/similar account in Spain and if the customers there have been hit as hard?
    Pretty much all the banks are cutting back on the perks atm. (Halifax being exception)

    But the 123 lite is still fairly decent & worth having as a bills account. Also I do think many of the full fat 123 customers thought they were getting something more than they actually were (mainly the ones who had 2 or 3 of these accounts) 
    Halifax have already done the cutting back though.
    How? Halifax have just doubled the Reward payments they offer, and on top of it are now offering a £100 switching bribe, which even existing customers like myself can have a go at. That's not a cut back in my books.
    https://www.moneysavingexpert.com/news/2020/03/halifax-to-add-p3-fee-to-reward-current-account/


    No self-respecting MSEer will ever pay that fee.
  • Doc_N
    Doc_N Posts: 8,549 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    colsten said:
    Doc_N said:
    colsten said:
    Doc_N said:
    ZeroSum said:
    kevpc said:
    many tnx for the replies and info, guys. very helpful. i have made the change now. i'm just waiting to see how long it is before Santander makes changes to this account and kicks customers again! life's strange. when you consider how well received Santander's 123 account was, how it was the account to beat because it actually gave customers something back for a change, to what it has become now and that includes the 123 Lite account as well. shame but Santander seems to have had it's day in the UK. i have to wonder though if there is the same/similar account in Spain and if the customers there have been hit as hard?
    Pretty much all the banks are cutting back on the perks atm. (Halifax being exception)

    But the 123 lite is still fairly decent & worth having as a bills account. Also I do think many of the full fat 123 customers thought they were getting something more than they actually were (mainly the ones who had 2 or 3 of these accounts) 
    Halifax have already done the cutting back though.
    How? Halifax have just doubled the Reward payments they offer, and on top of it are now offering a £100 switching bribe, which even existing customers like myself can have a go at. That's not a cut back in my books.
    https://www.moneysavingexpert.com/news/2020/03/halifax-to-add-p3-fee-to-reward-current-account/


    No self-respecting MSEer will ever pay that fee.
    Exactly my point.  Halifax have made their cuts and the revised product isn’t worth having.
  • PRAISETHESUN
    PRAISETHESUN Posts: 4,902 Forumite
    Seventh Anniversary 1,000 Posts Photogenic Name Dropper
    Doc_N said:
    colsten said:
    Doc_N said:
    colsten said:
    Doc_N said:
    ZeroSum said:
    kevpc said:
    many tnx for the replies and info, guys. very helpful. i have made the change now. i'm just waiting to see how long it is before Santander makes changes to this account and kicks customers again! life's strange. when you consider how well received Santander's 123 account was, how it was the account to beat because it actually gave customers something back for a change, to what it has become now and that includes the 123 Lite account as well. shame but Santander seems to have had it's day in the UK. i have to wonder though if there is the same/similar account in Spain and if the customers there have been hit as hard?
    Pretty much all the banks are cutting back on the perks atm. (Halifax being exception)

    But the 123 lite is still fairly decent & worth having as a bills account. Also I do think many of the full fat 123 customers thought they were getting something more than they actually were (mainly the ones who had 2 or 3 of these accounts) 
    Halifax have already done the cutting back though.
    How? Halifax have just doubled the Reward payments they offer, and on top of it are now offering a £100 switching bribe, which even existing customers like myself can have a go at. That's not a cut back in my books.
    https://www.moneysavingexpert.com/news/2020/03/halifax-to-add-p3-fee-to-reward-current-account/


    No self-respecting MSEer will ever pay that fee.
    Exactly my point.  Halifax have made their cuts and the revised product isn’t worth having.
    I'm curious how you came to that conclusion as the whole revamp of their rewards current account has more than doubled the available rewards - thats by no means cutting back. Sure there's a fee, but it is waived if all the monthly pay in criteria is met, which is incredibly simple to do and I would imagine only a small percentage of people would actually pay it. Even with the fee, you're still at worst earning the same £2/month (net of fee) that you would've before the changes. All in all, this has actually made the product much more attractive in my view.
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