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How to get a Ryanair cash refund - COVID flight cancellation

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  • rooster7
    rooster7 Posts: 6 Forumite
    First Post
    Apologies dear readers, my post above on 22 July, 10.20 pm is a fat finger job, in completely the wrong thread. So please ignore. I've reposted as a new thread Journey Beyond Rail Expeditions refusing refunds. 
  • Durban
    Durban Posts: 485 Forumite
    Tenth Anniversary 100 Posts Name Dropper
    Thanks very much for this. 

    I booked through Love Holidays and holiday was cancelled in March.  Love Holidays stated that I had to ask Ryanair directly for the refund that would then be paid to them and eventually be paid out to me.

    I requested the refund months ago through Ryanair and they sent me a voucher stating that I had to contact them to request a cash refund.  It was impossible to do.  I have just typed cash refund in their chat bot and am now in the cash refund queue.

  • Ladybird2
    Ladybird2 Posts: 36 Forumite
    Part of the Furniture 10 Posts
    Thanks to georgec_b who started this thread with his very useful tip, I have finally received my refund from Ryanair.

  • This works!
    I used ChatBot and typed cash refund into the box. Was asked to fill in details inc booking ref. Money now refunded to my credit card
    22.08      used chatbot
    28.08     received email notice of refund 
    02.09      money credited to card
    Thankyou very much.




  • Barny1979
    Barny1979 Posts: 7,921 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    EstyEsty said:
    This works!
    I used ChatBot and typed cash refund into the box. Was asked to fill in details inc booking ref. Money now refunded to my credit card
    22.08      used chatbot
    28.08     received email notice of refund 
    02.09      money credited to card
    Thankyou very much.




    Just like that, I don't know why people have been moaning! I very much doubt you got your refund in 4hrs 1 min.
  • Huh?
    Sorry, I'm a new user. Have  I done something wrong?
    I have emails to prove its genuine.
    Esther
  • sheramber
    sheramber Posts: 22,614 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Barny1979 said:
    EstyEsty said:
    This works!
    I used ChatBot and typed cash refund into the box. Was asked to fill in details inc booking ref. Money now refunded to my credit card
    22.08      used chatbot
    28.08     received email notice of refund 
    02.09      money credited to card
    Thankyou very much.




    Just like that, I don't know why people have been moaning! I very much doubt you got your refund in 4hrs 1 min.
    Thems dates , not times.
  • Barny1979
    Barny1979 Posts: 7,921 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Doh!!! Not with it, sorry
  • Barny1979
    Barny1979 Posts: 7,921 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    EstyEsty said:
    Huh?
    Sorry, I'm a new user. Have  I done something wrong?
    I have emails to prove its genuine.
    Esther
    Well you've been very fortunate with that timescale turnaround
  • Thanks Barny1979,  it's from a March booking so I'd virtually given up hope of getting a refund at all!! 
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