We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Dvh. Stealing deposits. Help and advice needed.
I booked a van to move house from discount vehicle hire at the start of May. Since then I've had no communication from them, nor have I had my deposit back.
There was no damage to the van and I have a video of the van in the state it arrived in. Also I've had no communication to say they are keeping the deposit.
Unfortunately, I booked it on my debit card, not credit, so can't chargeback. As the company is not responding, is there anything else I can do to get my money back?
Thanks in advance for your help and advice.
There was no damage to the van and I have a video of the van in the state it arrived in. Also I've had no communication to say they are keeping the deposit.
Unfortunately, I booked it on my debit card, not credit, so can't chargeback. As the company is not responding, is there anything else I can do to get my money back?
Thanks in advance for your help and advice.
0
Comments
-
As you booked it on your debit card, you can do a chargeback.0
-
And, if that doesn't work, small claim.0
-
Have you contacted them?
0
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.2K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards