TSB online banking

DaveyC

Anyone having problems with TSB O/L banking? specifically  when trying to  amend or delete a standing order. Since they decided to create their own software a couple years ago this is just the latest problem I've encountered. Despite formally complaining and many phone calls nobody seems prepared to admit there's a problem let alone resolve it.

blue.peter

Amending any future payment (whether single or a standing order) never seems to work for me. I've found that I have to delete it and start again. It's tedious, but at least deleting payments seems to work for me.

1882

Same for me BP.

polymaff

Certainly fouled up today - so what's new?

Bizarre oscillations between two third-party sites of TSB's using, totally swallowing the processor's cores. TSB - Totally 5hit Bank.

cognoscenti

TSB's online services have always been pretty useless IMHO.
The current "once-only" required security confirmation of a text containing a code happens every single time I logon to online banking despite my saying it is a "trusted" source.
It's an absolute PITA.

LittleVoice

cognoscenti said:

TSB's online services have always been pretty useless IMHO.
The current "once-only" required security confirmation of a text containing a code happens every single time I logon to online banking despite my saying it is a "trusted" source.
It's an absolute PITA.

So it's not just me and my computer which gets that - always having to enter a code even though I always then say it's a trusted computer.

molerat

cognoscenti said:

TSB's online services have always been pretty useless IMHO.
The current "once-only" required security confirmation of a text containing a code happens every single time I logon to online banking despite my saying it is a "trusted" source.
It's an absolute PITA.

Is that maybe a result of clearing cookies on exit, that is the only time any of the banking sites I use that use trusted device ask for 2fa / confirmation.

RG2015

polymaff said:

Certainly fouled up today - so what's new?

Bizarre oscillations between two third-party sites of TSB's using, totally swallowing the processor's cores. TSB - Totally 5hit Bank.

Uncharacteristic and unnecessary rant.

sheramber

I have never had to put in code to log in to TSB.

bob792

sheramber said:

I have never had to put in code to log in to TSB.

Neither have I. I use the same computer each time and delete cookies daily with Ccleaner, which has an option to allow certain cookiies to be retained.

polymaff

This happens occassionaly here. No security dongle activity; no text with code - just immediate access to full services.