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Sky
mirih83
Posts: 1 Newbie
Hi, I am being chased for a sky debt which I do not believe is mine. When I first received a letter from the company I called them and they were unable to speak with me as the birthday and email they held for the debtor were not mine. I sent them a prove it letter and their response today has been this:
"We can confirm that the subscription was conducted electronically therefore the contract was binding via the terms and conditions which were agreed upon on confirmation of the subscription. Therefore we are unable to provide you with a copy of your credit agreement. Should you dispute this debt, please provide evidence of your address during the dates of- to - so that we can investigate this further."
I emailed them previously to this offering details of where I lived and they said it wouldn't prove anything as I could have taken it out for someone else, yet now they are asking for it! Surely if they have no contract and no correct details for me other than my name I cannot be held liable?
They are texting and ringing constantly and it feels like harassment. Please help!
Thank you
"We can confirm that the subscription was conducted electronically therefore the contract was binding via the terms and conditions which were agreed upon on confirmation of the subscription. Therefore we are unable to provide you with a copy of your credit agreement. Should you dispute this debt, please provide evidence of your address during the dates of- to - so that we can investigate this further."
I emailed them previously to this offering details of where I lived and they said it wouldn't prove anything as I could have taken it out for someone else, yet now they are asking for it! Surely if they have no contract and no correct details for me other than my name I cannot be held liable?
They are texting and ringing constantly and it feels like harassment. Please help!
Thank you
0
Comments
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Sounds like sending them the info might solve it.0
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Send them this -also remind them of FCA guidence on the collection of debts in dispute.
I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0
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