Axa car insurance

Having recently received a renewal, I phoned to ask why it had gone up by £42 from last year. The customer service guy went through my details to see if it could be reduced, now this is where it gets weird. I told him there were 2 changes, I had retired and therefor my annual mileage would be reduced. He promptly upped my quote another £8! I explained Being now retired I would not be travelling in peak hours and be on the road a lot less anyway. So the total increase was now £50, penalised for being on the road less? They don’t deserve my custom, I cancelled my renewal!

Comments

  • Scrapit
    Scrapit Posts: 2,304 Forumite
    1,000 Posts Second Anniversary Name Dropper Combo Breaker
    Having recently received a renewal, I phoned to ask why it had gone up by £42 from last year. The customer service guy went through my details to see if it could be reduced, now this is where it gets weird. I told him there were 2 changes, I had retired and therefor my annual mileage would be reduced. He promptly upped my quote another £8! I explained Being now retired I would not be travelling in peak hours and be on the road a lot less anyway. So the total increase was now £50, penalised for being on the road less? They don’t deserve my custom, I cancelled my renewal!
    They probbably have a higher isk profile for retired people.
  • Try LV - excellent website quote system and, in my case, substantially cheaper than my usual brokers. Also offer multi-car discount although have to ring for this. 
  • Scrapit said:
    Having recently received a renewal, I phoned to ask why it had gone up by £42 from last year. The customer service guy went through my details to see if it could be reduced, now this is where it gets weird. I told him there were 2 changes, I had retired and therefor my annual mileage would be reduced. He promptly upped my quote another £8! I explained Being now retired I would not be travelling in peak hours and be on the road a lot less anyway. So the total increase was now £50, penalised for being on the road less? They don’t deserve my custom, I cancelled my renewal!
    They probbably have a higher isk profile for retired people.
    Possibly, their loss I went on a search site and immediately saved £80 with the same details and no age penalty. and
  • Possibly, their loss I went on a search site and immediately saved £80 with the same details and no age penalty. and
    I have compared quotes on here and the other car compare site, cheapest was around £334(which was from my own insurance company), I included business insurance and that brought it up to £354. I had a call from my insurer, he was very quick, £287 taking my additional driver off would add £20 and business insurance was free.
    It was very strange, that it was £60 when they phoned me, compared to online.

  • AdrianC
    AdrianC Posts: 42,189 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper
    Scrapit said:
    Having recently received a renewal, I phoned to ask why it had gone up by £42 from last year. The customer service guy went through my details to see if it could be reduced, now this is where it gets weird. I told him there were 2 changes, I had retired and therefor my annual mileage would be reduced. He promptly upped my quote another £8! I explained Being now retired I would not be travelling in peak hours and be on the road a lot less anyway. So the total increase was now £50, penalised for being on the road less? They don’t deserve my custom, I cancelled my renewal!
    They probbably have a higher isk profile for retired people.
    Possibly, their loss I went on a search site and immediately saved £80 with the same details and no age penalty. and
    Why would you not bother doing that anyway?
  • chrisw
    chrisw Posts: 3,737 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Don't forget, being retired you only need cover for social, domestic and pleasure without commuting.
  • Laurence_Harvey
    Laurence_Harvey Posts: 104 Forumite
    Third Anniversary 10 Posts Name Dropper
    edited 15 July 2020 at 8:58AM
    Possibly, their loss I went on a search site and immediately saved £80 with the same details and no age penalty. and
    I have compared quotes on here and the other car compare site, cheapest was around £334(which was from my own insurance company), I included business insurance and that brought it up to £354. I had a call from my insurer, he was very quick, £287 taking my additional driver off would add £20 and business insurance was free.
    It was very strange, that it was £60 when they phoned me, compared to online.

    Such are the vagaries of quotes from different car insurance companies;...it’s not an exact science across the board,...more a ‘black art’, imho.

     


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