Section 75refund on cruise

bdb47

We booked a cruise for last October, for health reasons we had to cancel but the cruise company allowed to move the costs onto a different cruise for August this year. As the date approached to pay the full balance it seemed obvious the cruise wouldn't go in August although the cruise line had not cancelled it at that time so we cancelled and the total costs were moved to a Future Cruise Credit, shortly after we booked a similar cruise for next August 2021. Now the cruise line have cancelled that cruise as they've sold the ship. We can get the deposit back for the 2021 cruise but not the money that was moved to a Future Cruise Credit which amounts to around £2000.
All the payments were made by credit card, using section 75 is there any chance of getting all our money back. The bookings were all made using a travel agent.

Any help on this matter would be greatly appreciated.

happy_hazelnuts

If they have cancelled the cruise and sold the ship then it should be a straightforward chargeback forvthe full amount for 'cruise not supplied'...