BOXT - are they 'legit'?

phil_han

Hi, I am looking at getting a boiler replaced.
After getting some pretty high quote from our local engineer, I've looked at online and Boxt came up.
Their price seems really good, and their rep said all the right things (accredited engineers, work duration, details, certificate etc etc).
Trustpilot reviews are REALLY good, which actually got me rather worried.

I've seen some previous threads on them, but these were from few years ago.
I know the previous consensus with them was 'go with local, they will be better', but is it really paying a grand more to get a boiler installed?
Am I getting ripped off by my local, or are Boxt being too-good-to-be-true?

Cheers.

neilmcl

Yes they are a "legit" company, I think Worcester Bosch have a minority stake in it.

EssexExile

There's at least one long thread about them.
https://forums.moneysavingexpert.com/discussion/5622474/boiler-replacement-boxt-co-uk/p1

phil_han

EssexExile said:

There's at least one long thread about them.
https://forums.moneysavingexpert.com/discussion/5622474/boiler-replacement-boxt-co-uk/p1

Thanks, Exile.
I checked the thread and I still can't see what the consensus is.

But, since Boxt managed to last this long as a company - I think I will give them ago. (Famous last words?)
I will report back on how it goes.

neilmcl

If you're in no rush it might be worth waiting until September to see what if you'll get any contribution from the Gov.

https://www.moneysavingexpert.com/news/2020/07/homeowners-to-receive-p5-000-vouchers-to-improve-energy-efficien/

southcoastrgi

neilmcl said:

Yes they are a "legit" company, I think Worcester Bosch have a minority stake in it.

49%

phil_han

Alright - quick update.
Their payment option is either in instalments (9.9%) or 100% upfront.
There is no option for 0% instalment payments or deposit+reminder upon completion.

I wasn't comfortable with either options so didn't go with them.
Pity, really. Hope they allow for at least 50/50 payment options in the future.