Envirofone - problem

CeriAnna

Like many disgruntled customers on Trustpilot I have received a faulty iPhone from Envirofone (in March 2020). I managed to return it before the date it closed due to Cover and the website stated that returns would be processed. Many enquiries later they are still closed, with rumours they may shut down which is really sad. No-one wants to see anyone go out of business. However, I'm £200 out of pocket and need the money for a new phone ( the one I use is dodgy which is why I wanted a new one). Is there any chance that customers will be compensated in this situation? 

phillw

CeriAnna said:

Is there any chance that customers will be compensated in this situation? 

How did you pay?

calmacuk

They went into administration this week:
https://www.insider.co.uk/news/mobile-phone-revamp-firm-redeem-22321924

diggingdude

please say you used a credit card?

mattyprice4004

Now that is a shame - they were always good to deal with. 
OP, if you used a card to pay you'll need to claim through this I'd imagine. 

CeriAnna

Yes, I used a credit card... Will try that route, thank you 🌸