999 credit score - but always refused loans?

JCapper
JCapper Posts: 3 Newbie
First Post
Hello, 
I've have, what Experian deem, a perfect score (999) for well over 8 years. I've never missed payments, have a mortgage and earn a well above average wage for the area i live in. Other than my mortgage (which i'm currently paying additional monthly payments off) and a credit card with just over 4k on (which has come down massively over the last year), i have no other outstanding debts. i've never been bankrupt, missed payments or had CCJ's. 
i've recently gone to buy a newish car, and after been shown as 99% chance of approval was turned down. i've re-opened my Experian account and paid for the report, there is nothing flagged as to why i've been rejected (note this is the first loan I've attempted in 6 years when i was previously rejected). All the help on Experian is about improving my credit score - how can i do this when its already 999 out of 999?
can anyone explain or help?
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Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 11 July 2020 at 9:49AM
    Your score isn't used in lending decisions, so don't worry about it. 999 is a generic score for a low activity user.

    Your existing debt will be an issue, especially if interest bearing.

    You also need to check your other credit reports, as they will show different data.

    Consider also whether your income is sufficient to pass affordability of your current debt plus another loan.
  • Edi81
    Edi81 Posts: 1,493 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Get a loan from Experian. 
    Oh wait, they aren’t a lender. 
    The score means nothing. What is your credit history like? Electoral register?
    Maybe try your bank for a loan. 
  • Your score isn't used in lending decisions, so don't worry about it. 999 is a generic score for a low activity user.

    Your existing debt will be an issue, especially if interest bearing.

    You also need to check your other credit reports, as they will show different data.
    i've checked over the report, active and settled accounts are green across the board. No adverse events, no searches that effect my credit score (other than the loan i've just attempted). total credit usages is at 24% (which is marked as green?) 
    • Mortgages
    • Settled credit accounts
    • Average credit account age
    • Highest credit limit
    • Total credit balance
    • Credit account balances
    • Credit use
     all the above show no issues (according to the report). 
    I was attempting to borrow 1/3 of my yearly wage. other than the mortgage and credit card i've no other outstanding debts,
  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    You're still not looking at the actual data. Experian's green marks aren't helpful to you if you want understand your credit worthiness.

    What are your debts, income and limits?

    What appears on each of your three files?

    The initial suspicion looks like affordability, but it's worth you taking a few minutes to check your files.
  • jay1804
    jay1804 Posts: 454 Forumite
    Sixth Anniversary 100 Posts Name Dropper
    edited 11 July 2020 at 10:06AM
    Loans are generally the hardest form of lending to acquire as they are unsecured, Covid-19 has made lending tighter. If you have no adverse in your history, just do an eligibility checker, apply with another lender or try car finance.
  • debts;
    £4,300 (credit card)
    £110,248 - mortgage
    income;
    Personal - £59k
    Including wife's - around £90,000
    total limit £19k over two credit cards.
  • MinuteNoodles
    MinuteNoodles Posts: 1,176 Forumite
    1,000 Posts Name Dropper
    edited 12 July 2020 at 12:41PM
    DrEskimo said:
    I would have a serious think about where your money is going before committing to a £20k car on finance....

    Our household income is a third of the OPs. I bought an ex-demo car last year in cash for £16k. But then again I'm not paying interest on £19k of credit card debt.
    JCapper You want to borrow a third of your annual salary but you already have a third of your annual salary and just under 1/4 of your combined income just in credit card debt so your unsecured debt level would rise to 2/3 of your sole income/ over 40% of your combined income. I would imagine a lender would look at your declared income, the amount of unsecured debt you already have, how much you intend to extend it to and fail it on affordability.
    As for the 999 score, you can be recently declared bankrupt and still have a 999 score, that's how meaningless it is.
  • dresdendave
    dresdendave Posts: 890 Forumite
    Part of the Furniture 500 Posts Photogenic

    Our household income is a third of the OPs. I bought an ex-demo car last year in cash for £16k. But then again I'm not paying interest on £19k of credit card debt.

    I read it that the OP has £4.3k CC debt but a limit of £19k.
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