We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Gumtree Purchase and Paypal

Options
EmmaMelling
EmmaMelling Posts: 5 Forumite
First Post
edited 16 July 2021 at 4:32PM in Consumer rights
Hi Yes I am one of those who have paid for something off Gumtree and paid via my paylpal balance via friends and familyl.  Obvs the apple watch hasn't turned up and now the refund I asked for from the seller hasn't. 
After lots of excuses for why the watch hadnt arrived and delaying, I then was faced with why the refund hadn't come through. 
I guess getting my money back isn't likely but wanted to know if anyone had any advice (apart from not to use friends and family)
Thank you in advance

Comments

  • soolin
    soolin Posts: 74,061 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Nope, no advice at all I’m afraid. PayPal are very clear about the dangers of friends and family payments and by going ahead you were agreeing that you Understood  the risks. At one point it used to be worth contacting PayPal to see if they would make any sort of goodwill gesture re refunding, but the warnings are now so common that I haven’t come across a successful goodwill payment request now for some time. 

    Sorry but your money is lost. 

    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Thank you, yes thats what I suspected.  Taught me a valuable lesson.  I never even knew about the dangers, I do now! 

  • jsmith9
    jsmith9 Posts: 419 Forumite
    100 Posts Name Dropper
    Yes it is pretty much like putting used fivers into an envelope and posting it off to a PO Box number! :)
  • cymruchris
    cymruchris Posts: 5,562 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Photogenic
    Agreed with the above -  sadly you’ve lost the money. The watch likely didn’t exist in the first place. But no point kicking yourself over it - what’s done is done - and you’re clued up enough not to let it happen to you again. Make sure you share it with your friends and family / not to look daft - but to ensure they don’t fall for something similar in future. We all learn from others mistakes.

  • cymruchris
    cymruchris Posts: 5,562 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Photogenic
    Oh and another small tip / if your name happens to be ‘Emma Melling’ I would change your username on a public forum
    - otherwise before you know it your Facebook inbox will be full of scammers offering you a replacement watch at half the price as they are so sorry that you got scammed.

Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.6K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.