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Interest added during payment holiday
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Right, final update, just had a phone call with aqua, and I've managed to get them to half the interest charge, so £240 instead of £480, which is much better. Had I waited those three extra days it would have been zero. I will be shredding the card at my first opportunity.
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I'd still push for all the interest to be waived.0
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There's no harm in trying again penners324, I'll give it a go, see if I can push a bit more.0
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I agree with penners - the letter that you published here definitely says there would be no interest charges and they honour that - I think you should push for it all to be waived0
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Ok, I've raised a complaint with them, giving them the details of all letters asking for all interest to be tescos. Only downside is, it can take up to 8 weeks to resolve, and I'll go down as a missed payment in the meantime.1
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Tescos should say removed.0
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dmbalf said:Ok, I've raised a complaint with them, giving them the details of all letters asking for all interest to be tescos. Only downside is, it can take up to 8 weeks to resolve, and I'll go down as a missed payment in the meantime.1
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I'll do the £240 yes , and see what happens.0
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cymruchris said:dmbalf said:Ok, I've raised a complaint with them, giving them the details of all letters asking for all interest to be tescos. Only downside is, it can take up to 8 weeks to resolve, and I'll go down as a missed payment in the meantime.
Thanks for your advice/diolch yn fawr.3 -
dmbalf said:cymruchris said:dmbalf said:Ok, I've raised a complaint with them, giving them the details of all letters asking for all interest to be tescos. Only downside is, it can take up to 8 weeks to resolve, and I'll go down as a missed payment in the meantime.
Thanks for your advice/diolch yn fawr.0
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