Claiming Money back from Easyjet flights only.

FleurBorowski

I found that since April I could not get my money back for Flight to and from Berlin.In the end my husband said just except vouchers.So we went to to claim vouchers for flights.We were given 2 options flights for later or cash.We had not previously ventured into looking into the vouchers in case they gave them to us for new flights .I think there is a  problem understanding voucher for money or voucher for payment.Money then arrived within 2 days.. All of it straight to the the account we paid it from.We were also offered 50 voucher for our next travel.£10 for another person and £5.00 for each person towards food or drink on flights.

RobM99

Result!   Top stuff!  

FleurBorowski

I meant understanding that you could either claim vouchers for flights or vouchers for money.

Debora13

So I’m trying to get money back the changed my flight which I booked in 2019 then covid hit and they stopped flying so changed my flight to 2nd July 2022 I don’t have original email but have a credit card transaction from 2019 when I booked it I’ve had no reply from easyJet just a credit voucher which I won’t use by next year? Any idea how I can get them to refund me the money? 

munchpot

Debora13 said:

So I’m trying to get money back the changed my flight which I booked in 2019 then covid hit and they stopped flying so changed my flight to 2nd July 2022 I don’t have original email but have a credit card transaction from 2019 when I booked it I’ve had no reply from easyJet just a credit voucher which I won’t use by next year? Any idea how I can get them to refund me the money? 

I'm afraid it's highly unlikely you will get a refund.  The time for a refund was when the initial flight was cancelled. Rather than claim a refund you agreed to a new booking for July 2022.  Easyjet, like many airlines, treat that as a voucher refund and new booking using that voucher, so any future refund will be with a voucher as that's how you paid.  You could ask them to extend the expiry but they don't have to