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Claims management company

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so i feel like I'm in a really bad situation right now and I don't know what to do. I used a claims management company to claim pack on payday loans it was all going great until I wasn't happy in the way they were dealing with one particular complaint I did quite alot of the leg work and was asked to make phone calls. I argued it out complained then took it to the ombudsmen they have gone in there favour the problem I have now is i have to pay the fee. Its been going on since before Christmas and I have since spent the money as I have been hard up during this pandemic. They are now calling me i dont dare tell them I have ised the money. Has anyone been in a similar situation that can advise me what to do. 

TIA 

Replies

  • dunstonhdunstonh Forumite
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    CMCs tend to be pretty aggressive in getting their fees.  So, expect to them to take legal action unless you contact them and say you were in financial hardship and spent the money.   They would normally be open to a repayment plan that is reasonable.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • brettctabrettcta Forumite
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    dunstonh said:
    CMCs tend to be pretty aggressive in getting their fees.  So, expect to them to take legal action unless you contact them and say you were in financial hardship and spent the money.   They would normally be open to a repayment plan that is reasonable.
    Very much this. You’re going to have to pay them one way or another, contact them and set up a payment plan if you can.
    helpful tips
    it's spelt d-e-f-i-n-i-t-e-l-y
    there - 'in or at that place'
    their - 'owned by them'
    they're - 'they are'
    it's bought not brought (i just bought my chicken a suit from that new shop for £6.34)
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