Claims management company

UNICORN_SPRINKLES

so i feel like I'm in a really bad situation right now and I don't know what to do. I used a claims management company to claim pack on payday loans it was all going great until I wasn't happy in the way they were dealing with one particular complaint I did quite alot of the leg work and was asked to make phone calls. I argued it out complained then took it to the ombudsmen they have gone in there favour the problem I have now is i have to pay the fee. Its been going on since before Christmas and I have since spent the money as I have been hard up during this pandemic. They are now calling me i dont dare tell them I have ised the money. Has anyone been in a similar situation that can advise me what to do. 

TIA 

dunstonh

CMCs tend to be pretty aggressive in getting their fees.  So, expect to them to take legal action unless you contact them and say you were in financial hardship and spent the money.   They would normally be open to a repayment plan that is reasonable.

brettcta

dunstonh said:

CMCs tend to be pretty aggressive in getting their fees.  So, expect to them to take legal action unless you contact them and say you were in financial hardship and spent the money.   They would normally be open to a repayment plan that is reasonable.

Very much this. You’re going to have to pay them one way or another, contact them and set up a payment plan if you can.