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Help with my conveyancer
AndyNPlay
Posts: 9 Forumite
I'm sure I'm not the first to ask this, but does anyone have any advice on how to deal with my conveyancer who hasn't replied to a message from me or the sellers solicitor in over two months. We've called and called, and emailed and emailed all around the houses, though still no luck! We needs updates as they are keen to exchange, as am I.
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Comments
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2 months? Is there a numbvr to ring? Do they have a boss you can call? Is there a complaints process?1
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Are they working?0
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I have phoned and emailed their boss multiple times, and can confirm that both contacts are working.0
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Follow the firm's complaints process (which they should have told you about at the outset).1
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What's the company called? Someone may have experience of them.0
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Raise a written formal complaint to the partners in line with their stated process. If you do not receive a satisfactory response, elevate the complaint to the SRA as per items 1.3 and 1.4 here https://www.prince-evans.co.uk/legal-information/2
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Pop in and hassle the receptionist tll the guy comes to speak to you.
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That could be a long wait if everyone's working from home...greatcrested said:Pop in and hassle the receptionist tll the guy comes to speak to you.2 -
Yeah but there might be free tea and coffee available.davidmcn said:
That could be a long wait if everyone's working from home...greatcrested said:Pop in and hassle the receptionist tll the guy comes to speak to you.
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