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NS&I - no idea if I successfully opened account

Last night I attempted to open a new Income Bonds account with NS&I but don't know if I was successful or not. I have no email confirmation.
I got to the last question where it asked me to enter my bank card details for transferring in my money but skipped that question as it's going to come from Coventry BS savings account and I don't have a bank card with them and assumed I could later push the money from Coventry into NS&I (Note: I had previously entered my current account details for where income from the Income Bonds will be paid into.)

There was no error message, but I have no email or anything to say that I have a new account. I don't have time just now to wait 30min plus for them to answer the phone.
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  • d63
    d63 Posts: 328 Forumite
    Part of the Furniture 100 Posts Name Dropper
    edited 9 July 2020 pm31 2:11PM
    tonyg_2 said:
    Last night I attempted to open a new Income Bonds account with NS&I but don't know if I was successful or not. I have no email confirmation.
    I got to the last question where it asked me to enter my bank card details for transferring in my money but skipped that question as it's going to come from Coventry BS savings account and I don't have a bank card with them and assumed I could later push the money from Coventry into NS&I (Note: I had previously entered my current account details for where income from the Income Bonds will be paid into.)

    There was no error message, but I have no email or anything to say that I have a new account. I don't have time just now to wait 30min plus for them to answer the phone.
    just a suggestion, why not try opening a direct saver account with them as well, assuming you don't already have one that is. having the direct saver is very handy for putting the monthly interest from the income bonds in and also buying more income bonds if you want by an internal transfer. anyway  if that is successful you will then be able to see if the income bond account was opened or not.
  • yes agree - i always send money to my direct saver by faster payment and from there move it to income bonds,  premium bonds etc
  • badger09
    badger09 Posts: 11,477 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    tonyg_2 said:
    Last night I attempted to open a new Income Bonds account with NS&I but don't know if I was successful or not. I have no email confirmation.
    I got to the last question where it asked me to enter my bank card details for transferring in my money but skipped that question as it's going to come from Coventry BS savings account and I don't have a bank card with them and assumed I could later push the money from Coventry into NS&I (Note: I had previously entered my current account details for where income from the Income Bonds will be paid into.)

    There was no error message, but I have no email or anything to say that I have a new account. I don't have time just now to wait 30min plus for them to answer the phone.
    Product summary tells you you have to open with at least £500, paid by debit card or personal cheque drawn on a UK bank account so you can't open with direct payment from Coventry BS. 

    https://www.nsandi.com/income-bonds
  • ischris85
    ischris85 Posts: 495 Forumite
    Fourth Anniversary 100 Posts Name Dropper
    edited 9 July 2020 pm31 5:13PM
    yes agree - i always send money to my direct saver by faster payment and from there move it to income bonds,  premium bonds etc

    What is the advantage of doing this over processing a deposit straight to the income bonds account?
  • ischris85
    ischris85 Posts: 495 Forumite
    Fourth Anniversary 100 Posts Name Dropper
    d63 said:
    tonyg_2 said:
    Last night I attempted to open a new Income Bonds account with NS&I but don't know if I was successful or not. I have no email confirmation.
    I got to the last question where it asked me to enter my bank card details for transferring in my money but skipped that question as it's going to come from Coventry BS savings account and I don't have a bank card with them and assumed I could later push the money from Coventry into NS&I (Note: I had previously entered my current account details for where income from the Income Bonds will be paid into.)

    There was no error message, but I have no email or anything to say that I have a new account. I don't have time just now to wait 30min plus for them to answer the phone.
    just a suggestion, why not try opening a direct saver account with them as well, assuming you don't already have one that is. having the direct saver is very handy for putting the monthly interest from the income bonds in and also buying more income bonds if you want by an internal transfer. anyway  if that is successful you will then be able to see if the income bond account was opened or not.

    How do you assign the interest from the income bonds to the direct saver?
  • colsten
    colsten Posts: 17,597 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    ischris85 said:
    d63 said:
    tonyg_2 said:
    Last night I attempted to open a new Income Bonds account with NS&I but don't know if I was successful or not. I have no email confirmation.
    I got to the last question where it asked me to enter my bank card details for transferring in my money but skipped that question as it's going to come from Coventry BS savings account and I don't have a bank card with them and assumed I could later push the money from Coventry into NS&I (Note: I had previously entered my current account details for where income from the Income Bonds will be paid into.)

    There was no error message, but I have no email or anything to say that I have a new account. I don't have time just now to wait 30min plus for them to answer the phone.
    just a suggestion, why not try opening a direct saver account with them as well, assuming you don't already have one that is. having the direct saver is very handy for putting the monthly interest from the income bonds in and also buying more income bonds if you want by an internal transfer. anyway  if that is successful you will then be able to see if the income bond account was opened or not.

    How do you assign the interest from the income bonds to the direct saver?
    I don' believe you can. The interest has to be paid to your nominated account. Your nominated account cannot be an NS&I account.
  • yes it can
  • colsten
    colsten Posts: 17,597 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    ischris85 said:
    yes agree - i always send money to my direct saver by faster payment and from there move it to income bonds,  premium bonds etc

    What is the advantage of doing this over processing a deposit straight to the income bonds account?
    Good question. Some posters have claimed that a debit card deposit into the Direct Saver shows immediately, and can immediately be transferred to the Income Bond account, where it will then also show immediately.

    I think that's more than likely an urban myth, as the clearing time for Debit Card deposits is the same whether you deposit into the DS or into the IB ("Debit card and cheque deposits will clear no later than the seventh banking day after being received"). You can only take money out of an account, whether for internal or external transfer, once it is cleared.

    In any case, a debit card deposit into the IB will earn interest from the day of deposit, so there is no need for any cunning-plan approach.

     
  • colsten
    colsten Posts: 17,597 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    edited 9 July 2020 pm31 6:33PM
    yes it can
    It would help if you could detail how to do this. I tried it and it would not let me add an NS&I account.


  • RG2015
    RG2015 Posts: 6,007 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    edited 9 July 2020 pm31 6:37PM
    @colsten,

    Click on your profile and then nominated accounts and then change.
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