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COVID test for travelling

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I am due to travel early August. I am unable to contact Virgin unless the holiday is within 14 days however if I need to change/cancel our holiday this must be done at least 21 days prior! Apparently we need to have a COVID test but have not been told this by our travel company. Is this true? Where do I get one from? How soon before holiday will they accept the certificate? How much could this cost?? Lots of questions that Virgin won’t answer!!! 

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