We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
We're aware that some users are currently experiencing errors on the Forum. Our tech team is working to resolve the issue. Thanks for your patience.
EconomyBookings.com Car rental cancellation charges
TheWaltonfamily
Posts: 3 Newbie
We booked our car rental via EconomyBookings.com in January 20 specifically because they offered 'no cancellation' charges. We had an email which confirmed this. Having had our flights cancelled, I have gone to the economybookings.com site to cancel and find that they are stipulating a cancellation fee of 75 Euros. I have tried to call and the phone hangs up, I have emailed and we will see whether this bears any fruit (but I doubt it) and I wondered whether anyone else has used this site recently and had any feedback on how their refund process has gone?
Also, if I dont get anywhere with them, Is there a complaints ombudsman that will cover a car rental aggregator rather than the actual car hire company (in this case Budget)?
Also, if I dont get anywhere with them, Is there a complaints ombudsman that will cover a car rental aggregator rather than the actual car hire company (in this case Budget)?
0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.5K Banking & Borrowing
- 254.4K Reduce Debt & Boost Income
- 455.4K Spending & Discounts
- 247.4K Work, Benefits & Business
- 604.2K Mortgages, Homes & Bills
- 178.5K Life & Family
- 261.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards