Post Office credit card switching to Jaja

CarloVonRon

I currently have a Post Office credit card that will soon be switching to Jaja. I used it to purchase tickets to a concert in Amsterdam that has been cancelled due to coronavirus. I have been promised a refund by Ticketmaster "no later than 3 months after the event was due to take place." This takes me to January next year. Apparently this is in accordance with Dutch laws relating to cancelled events due to coronavirus.

Will the refund still go to my new Jaja card? If they fail to refund my tickets will Jaja process a chargeback on a purchase made while it was a Post Office credit card? When it switches to a Visa card from a MasterCard will it affect my ability to pursue a section 75 claim should Ticketmaster fail to refund me?

bonkersbonkers1

When they take over if they don't change everybody's card numbers then it should be a simple task to return funds to your account.
Even if they do change the account numbers in this digital age it should be possible to do what you want.
Have you spoken to Ticketmaster about this - I can't see that you will be the only person affected?

funkycredit

You will get a new number as BoI use Mastercard whereas JaJa use Visa. 

You'd think it'll end up in your new account but worse case it'll be rejected (bounced) and then Ticketmaster would contact you to discuss. You will get your money back. Don't worry about that. 

kmcd55

Be warned when you get issued with the new Java card unlike the current post office card It does not come with free purchase protection insurance