Unfair Parking Charge Notice

Diplodocus

Hi, last year I parked my partners car in a private car park.  I paid for an hours parking but needed extra time so paid for another hour.  There was, however, a 6 minute gap as my first ticket ran out at 13:11 and I purchased my second ticket at 13:17.  The reason for the gap was that I was busy with my daughter so was a little late getting back to pay for my second hour.  A couple of days later I received a parking charge notice from Parking Eye.  I replied immediately, disputing the charge, with photos of the tickets, proving that I had paid for two hours parking.  I also took a screen shot, showing that I had appealed.  Parking Eye never responded but a while later I received another notice.  I did not reply as they had not responded to my appeal.  Recently I received a letter from a collection/bailiff company saying the charge has been increased from £25 to £170.  I replied, again with a photo of the tickets and a screenshot, showing I had previously appealed, attached.  However, the collection/bailiff company say that Parking Eye say the charge still stands.
Any advice?
I feel the charge is completely unfair and I have proof that I paid for two hours.
How much is it likely to cost me if I have to go to court to challenge them?

Umkomaas

If it's with debt collectors (not bailiffs in this context) it's unlikely to come to anything. PE only pass to debt collectors when they've run out of road. 

Please read the NEWBIES FAQ sticky, fourth post, about how to deal with debt collectors. Also do a forum search on keywords 'ParkingEye DCBL' and 'ParkingEye Equita' and give yourself some comfort. 

Redx

Tens of thousands of them are unfair

A typical loss in court is £175

Fruitcake

Who is the debt collection company? Is it DCBL? If so, are they acting as debt collectors? You will know this if the letters say the company is not acting as a result of high court action.

zhonguonuren

Hello OP.  Try writing to Parking Eye’s legal representative kate.nash@blmlaw.com

worked for me !

Coupon-mad

Why didn;t you appeal to POPLA at the time, did you get a rejection letter with POPPLA code, or not?

Which car park is it please, that only has £25 to pay?  Is it £50 full parking charge but £25 discounted? 

Where please?

D_P_Dance

Nine times out of ten these tickets are scams, so consider complaining to your MP., it can cause the scammer extra costs, and in some cases, cancellation. 

Parliament is well aware of the MO of these private parking companies, many of whom are former clampers, and on 15th March 2019 a Bill was enacted to curb the excesses of these shysters. Codes of Practice are being drawn up, an independent appeals service will be set up later this year,

Just as the clampers were finally closed down, so hopefully will many of these companies, persistent offenders denied access to the DVLA database and unable to operate.

Hopefully life will become impossible for the worst of these scammers, but until this is done you should still complain to your MP, citing the new legislation.

http://www.legislation.gov.uk/ukpga/2019/8/contents/of these Private Parking Companies.

triumphtt600

i took mum out for first time since lock down parked at a shopping center with big sainsburys it was first day mum had been out and with her wheelchair as she cant walk much now so all this going on mum being more than a little stressed got everything out but what i forgot was to display mums blue badge although you still have to pay the parking charge even with blue badge you can park in disabled bay got a ticket appealed  the ticket explaining it was an oversight and showed pics of mums blue badge they have dismissed my appeal. This a private company met parking any advise as don't get much  for being mums care and cant afford this thank you 

Ralph-y

hi, and welcome to the forum ........

there will be plenty for you to read up on ...

go to the newbies thread/discussion

https://forums.moneysavingexpert.com/discussion/4816822/newbies-private-parking-ticket-old-or-new-read-these-faqs-first-thankyou/p1
make sure you start at the first page not last

dealing with more that one enquiry per thread/ discussion
 only leads to confusion

then visit the start page

https://forums.moneysavingexpert.com/forumdisplay.php?f=163&order=desc

where you will find the 'new thread button  ' 'new discussion'


Oh ... and using a phone to browse the site can cause problems.. so please try a laptop/PC


Ralph

Coupon-mad

Complain to Sainsburys, of course.  This is discrimination, now they know she is disabled.

D_P_Dance

Have you complained to your MP?  iRead this

https://www.equalityhumanrights.com/en/equality-act/protected-characteristicsI

I am sure Sansburys would not be pleased to he hauled in front of a judge for DD.