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Expedia Coupon Help!!
cpfcpatriot
Posts: 1 Newbie
Hi!
I booked a hotel (with free cancellation) prior to Covid-19, which I then cancelled in April. They offered a 115% coupon which I took.
I re-booked a few weeks ago using the coupon (again with free cancellation), but realised I had one of the dates incorrect, so cancelled it as it wouldn’t let me change it.
I booked a hotel (with free cancellation) prior to Covid-19, which I then cancelled in April. They offered a 115% coupon which I took.
I re-booked a few weeks ago using the coupon (again with free cancellation), but realised I had one of the dates incorrect, so cancelled it as it wouldn’t let me change it.
2 weeks later, Expedia are refusing to refund me.
The terms of conditions clearly state that the coupon should be refunded but they are refusing to refund me the voucher.
Can I go down the lines of asking for a full refund of the original cash payment, or where should I go to get my coupon back? I’ve used the live chat and Twitter chats, both have said no and fobbed me off with raising it higher to no response.
Thanks
The terms of conditions clearly state that the coupon should be refunded but they are refusing to refund me the voucher.
Can I go down the lines of asking for a full refund of the original cash payment, or where should I go to get my coupon back? I’ve used the live chat and Twitter chats, both have said no and fobbed me off with raising it higher to no response.
Thanks
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