CMC Fee 7 July at 10:11AM in Reclaim PPI & Other Insurance 3 replies 61 views

Markow39

Hi,

A little advice if possible.
Back on deadline day, I advised a CMC to act on my behalf and go ahead and investigate my accounts. (I know - stupid!)
I received contracts from them around a week later. On the day the contracts arrived, I called them to advise them to no longer pursue my claim. I have records of time & duration of call but no recording or written instruction to cancel.
I have recently received funds from the bank for a successful claim made on my behalf by this firm.
The firm is asking for their fee.
Do I pay the fee?
Do I not pay the fee?
I know I would not have otherwise received any compensation, but the firm went against my wishes and went ahead with the claim.

Thanks

zx81

If they don't have a signed contract from you, then no.

Be aware that you're now on the list for mis sold mortgages, life insurance and Tesco value beans, so expect more calls promising large and exciting cash payments.

Markow39

zx81 said:

If they don't have a signed contract from you, then no.

I did sign the contracts but called them within the cooling-off period to cancel.

zx81

If you have no evidence of cancelling, then you're probably going to end up having to pay them.

Claims companies may be useless, but they're very good at extracting spare money from people.