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Return accepted but no return label

shardill
Posts: 5 Forumite


Hi, purchased some cloths, they were not as described. Raised a dispute, after some missing around seller accepted the return. Got email that seller had send the return label but there is no is label. Now when I click on " See return detail", it shows I have posted the items with a tacking number, but I have not posted the item as I have not received the return label. I contacted seller but he is just messing around and now say provide my email so that he can send return label. There is no way to contact ebay. Please advise what to do next.
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Comments
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It only shows as returned if you have accidentally clicked that you have returned item and that will probably make it difficult for seller to send another label now. I’d speak urgently to eBay to see if they can re set the claim and show you where to find your label.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.1
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Any suggestion how to contact ebay, their phone number does work0
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shardill said:Any suggestion how to contact ebay, their phone number does workI’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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Manage to speak to ebay, they said message seller to email return label and if not received in 48 hours escalate ti them ahain0
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