MBNA gone bad on balance transfer offer!

jamesjustin

Thrugelmir said:

jamesjustin said:

Thrugelmir said:

jamesjustin said:

I have made purchases on another card with the expectation of completing a balance transfer as before. 

Too many bites of the cherry. Having already made two (?) balance transfers. 

The number of balance transfers shouldn't make any difference at all 

Lenders money lenders rules apply. Nothing to do with the T&C's. 

How mysterious! 

maxximus75

MBNA did the same with me last year on my third BT.  I never bothered calling them about it and tbh, I just paid off the last balance I was going to transfer.

You could always apply for another BT card with someone else, if the APR on the kitchen is going to be unmanageable?

Thrugelmir

jamesjustin said:

Thrugelmir said:

jamesjustin said:

Thrugelmir said:

jamesjustin said:

I have made purchases on another card with the expectation of completing a balance transfer as before. 

Too many bites of the cherry. Having already made two (?) balance transfers. 

The number of balance transfers shouldn't make any difference at all 

Lenders money lenders rules apply. Nothing to do with the T&C's. 

How mysterious! 

You'd think that finance companies haven't seen the same pattern of activity previously....... Every generation attempts to reinvent the wheel. 

gwapenut

How did this show up, was the balance transfer option no longer available online, or did you click the button to go ahead, only to be told it was refused?
Asking as it's something I'd like to monitor myself .... I was hoping that having got back a button to press on the website would guarantee me acceptance, after a few months where they withdrew the original selling point of my credit card.

jamesjustin

gwapenut said:

How did this show up, was the balance transfer option no longer available online, or did you click the button to go ahead, only to be told it was refused?
Asking as it's something I'd like to monitor myself .... I was hoping that having got back a button to press on the website would guarantee me acceptance, after a few months where they withdrew the original selling point of my credit card.

The offer remains on my app and on the website it's only after submitting the request and verifying it by telephone that an error page comes up (with no explanation whatsoever); this is what is so annoying is they haven't told me about any changes and they haven't actually withdrawn the offer - just I am no longer eligible for it. All madness! None of it makes any sense as I've got a pre-approval for another balance transfer card come up on my ClearScore today! 

TizerBunny

jamesjustin said:

gwapenut said:

How did this show up, was the balance transfer option no longer available online, or did you click the button to go ahead, only to be told it was refused?
Asking as it's something I'd like to monitor myself .... I was hoping that having got back a button to press on the website would guarantee me acceptance, after a few months where they withdrew the original selling point of my credit card.

The offer remains on my app and on the website it's only after submitting the request and verifying it by telephone that an error page comes up (with no explanation whatsoever); this is what is so annoying is they haven't told me about any changes and they haven't actually withdrawn the offer - just I am no longer eligible for it. All madness! None of it makes any sense as I've got a pre-approval for another balance transfer card come up on my ClearScore today! 

I've had this happen to me before but when I called they were able to put it through, I'm not sure why they wouldn't for you. I suspected issue was due to IP address as I was out of country at the time or maybe I was using a browser they didn't like, who knows. They never confirmed why website didn't work.

Maybe a Subject Access Request for all the information they hold on you could help.

cooltt

jamesjustin said:

gwapenut said:

How did this show up, was the balance transfer option no longer available online, or did you click the button to go ahead, only to be told it was refused?
Asking as it's something I'd like to monitor myself .... I was hoping that having got back a button to press on the website would guarantee me acceptance, after a few months where they withdrew the original selling point of my credit card.

The offer remains on my app and on the website it's only after submitting the request and verifying it by telephone that an error page comes up (with no explanation whatsoever); this is what is so annoying is they haven't told me about any changes and they haven't actually withdrawn the offer - just I am no longer eligible for it. All madness! None of it makes any sense as I've got a pre-approval for another balance transfer card come up on my ClearScore today! 

You really should be thanking MBNA for not letting you foolishly drown in your own debt further down the road.

You've thrown all of your existing debt onto them, great they want your custom and seen you as an acceptable risk.

THEN you decide to spend even more money you haven't got on a kitchen and move that debt to them too. But this time MBNA have gone nah uh! we don't play those games mr new customer!

How does MBNA know your not gonna max out the card again you just moved the balance over to them with? Hey presto you can't service their debt beacuse you can't control your spending with your other lines of credit. Suddenly you've become an unacceptable risk to MBNA.

Expect MBNA to lower that limit in the coming months and as you pay the balance down.

p.s. Clearscore don't give you credit cards!

gwapenut

It's a shame that people can't discuss issues with credit card providers, or even post stunning stoozing opportunities, without preachy know-alls coming out with an incomplete picture of someone's personal finances and subsequently spouting a load of judgmental and potentially ill informed off topic "advice".

cooltt

gwapenut said:

It's a shame that people can't discuss issues with credit card providers, or even post stunning stoozing opportunities, without preachy know-alls coming out with an incomplete picture of someone's personal finances and subsequently spouting a load of judgmental and potentially ill informed off topic "advice".

Yes, in much the same way it's a shame when someone has nothing useful to say they spout the very same judgement "comments" their criticising someone else for. Google the word "irony".
There is more than enough info in the OP's post to understand exactly what has gone on here, MBNA have practically spelt it out to OP.

gwapenut

Do you not think there is a principle at stake here that if MBNA offer a card with a certain amount of credit facility and a means of accessing that, then that should remain available for more than 6 weeks after the applicant has had the card, in the absence of fraud? Otherwise it's impossible for someone to financially plan, like the OP who has done all the right things to arrange credit for a purchase, choosing a low-rate card over a loan as a better option, only to have the rug pulled out from under their feet? The OP still has over 50% of the credit limit they were given just 6 weeks ago - what on earth do you think has happened betwen then and now to justify MBNA changing their minds so quickly?

Instead of thinking it through, you make unwarranted insinuations about how the OP was so likely to mismanage their debt that they ought to be thanking MBNA. "Not letting you foolishly drown in your own debt" - how on earth do you conclude "There is more than enough info in the OP's post" for such an offensive, unsubstantiated comment? You are talking nonsense. My "judgement comments" as you put it are based on the facts of how you have replied to the OP, not on whatever assumptions are going on in my head. That is not irony.

MBNA also let me down. I wanted to arrange a money transfer and they could no longer do it for me. It was nothing to do with the 30K I already have on credit cards, but some strange problem with their computer system.

They are not in a good shape since they were acquired by Lloyds.