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Ryan air proof of no show for insurers

CCocker
CCocker Posts: 7 Forumite
First Post
edited 19 May 2025 at 4:50PM in Coronavirus Board
Does anyone know how to obtain proof of ‘no show’ From Ryan Air?  Our insurers said we need to provide proof of payment and also proof of cancellation - as you can’t cancel Ryan Air flights they said proof of no show would be sufficient.  If I log in it just says ‘Your flights are done’....?

Comments

  • waamo
    waamo Posts: 10,298 Forumite
    10,000 Posts Seventh Anniversary Name Dropper
    Did the flight happen? Did you turn up for it?
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Give us some context. Who cancelled? On what grounds?
    No free lunch, and no free laptop ;)
  • CCocker
    CCocker Posts: 7 Forumite
    First Post
    We spoke to our insurers before the flight (5days before) and they said as government advice was essential travel only they wouldMy insure us for any inconvenience / changes due to covid-19 and if we decided not to go they would cover the cost of the flight.  They asked for proof of cancellation which I can’t get but then said proof of ‘no show’ was sufficient 
  • waamo
    waamo Posts: 10,298 Forumite
    10,000 Posts Seventh Anniversary Name Dropper
    Did the flight happen though? You can't give proof of a no show if it showed up. The FCO advice has changed recently so the other question is does the change in advice therefore change their cover?
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If the flight was cancelled, your claim is against Ryanair. Not your insurer.
    No free lunch, and no free laptop ;)
  • CCocker
    CCocker Posts: 7 Forumite
    First Post
    Flight wasn’t cancelled but insured says we (not the airline) are a no show - to prove we didn’t get in the flight then they (the insurer) will reimburse us
  • diggingdude
    diggingdude Posts: 2,501 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Photogenic
    Even if you could get this off Ryanair I can't imagine it will be a priority for them right now
    An answer isn't spam just because you don't like it......
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