Returning Ebay goods with Paypal free returns?

jazzy

I had to return an item to the seller because it was not suitable for my needs. No problem because the seller accepts returns. Going through Ebay returns procedure I printed off a return label and I had to pay for the return through Paypal, which was expected. Just wondering if I can claim the return postage back through Paypal, think you are allowed four free returns a year? 

Spoonie_Turtle

jazzy said:

I had to return an item to the seller because it was not suitable for my needs. No problem because the seller accepts returns. Going through Ebay returns procedure I printed off a return label and I had to pay for the return through Paypal, which was expected. Just wondering if I can claim the return postage back through Paypal, think you are allowed four free returns a year? 

It was 12 free returns last time I checked Up to £15. You need proof that you posted it to the specific address and proof of the cost.

gt94sss2

It’s 12 returns per year as long as you follow the process at https://www.paypal.com/uk/webapps/mpp/refunded-returns

I’ve used it once with no problems 

jazzy

Thanks for the replies.
However, I do not have a receipt because the return was carried out through Ebay returns which informed me that this would be paid through my Paypal account. There's no sign of this deduction yet through my Paypal account. I presume that this will be updated when the return is completed and the item is received by the seller? 

gt94sss2

Yes, the return shipping charge will appear on your PayPal statement as a separate transaction from eBay