Harveys furniture vouchers

I have Harveys vouchers but have today been told i cannot use as they have gone into administration. Is there anyway i can get my money back. I have £350 worth of vouchers which they gave me as the sofa i purchased was damaged.
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Comments

  • pinkshoes
    pinkshoes Posts: 20,513 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    How long ago did Harveys give you the vouchers? Was this in lieu of returning the damaged sofa? Or as a good will gesture? Or was a sofa returned and they gave you a voucher instead of refunding?
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
  • LindaM121
    LindaM121 Posts: 5 Forumite
    First Post
    The vouchers were given in August 2019 valid for 5 years. They were given as compensation for the damage to the sofa, instead of reducing the cost.
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Have you contacted the administrators .
  • LindaM121
    LindaM121 Posts: 5 Forumite
    First Post
    I've emailed them yes, but they have instructed Harveys not to accept any vouchers for payment. I've been into the store yesterday. They have a sister company Bensons for Beds, I've asked if i can use them in there.
  • davidmcn
    davidmcn Posts: 23,596 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    LindaM121 said:
    They have a sister company Bensons for Beds, I've asked if i can use them in there.
    They went into administration too. I think you'll just need to join the queue of creditors.
  • LindaM121
    LindaM121 Posts: 5 Forumite
    First Post
    Bensons have been bought out, they're continuing to trade
  • DCFC79
    DCFC79 Posts: 40,622 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 5 July 2020 at 9:22PM
    davidmcn said:
    LindaM121 said:
    They have a sister company Bensons for Beds, I've asked if i can use them in there.
    They went into administration too. I think you'll just need to join the queue of creditors.
    Correct but they are still trading well the website is still working where as the website for Harveys isn't.

    According to here the business of Bensons for Beds was sold. 

    https://www.pwc.co.uk/bluegroup
  • DCFC79
    DCFC79 Posts: 40,622 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 5 July 2020 at 9:17PM
    LindaM121 said:
    I've emailed them yes, but they have instructed Harveys not to accept any vouchers for payment. I've been into the store yesterday. They have a sister company Bensons for Beds, I've asked if i can use them in there.
    You will need to wait for the situation to be resolved and see if vouchers will be accepted but I suspect they won't as the company will have new owners.
    Im not sure you would be able to use them ar Bensons but I could be proved wrong.
  • davidmcn
    davidmcn Posts: 23,596 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    DCFC79 said:
    davidmcn said:
    LindaM121 said:
    They have a sister company Bensons for Beds, I've asked if i can use them in there.
    They went into administration too. I think you'll just need to join the queue of creditors.
    Correct but they are still trading well the website is still working where as the website for Harveys isn't.
    According to here the business of Bensons for Beds was sold.
    Yes - the buyers won't have taken on liability for their debts though, otherwise there wouldn't be much point.
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