When will Ebay take action?

knightstyle

Dealers are still advertising items as new wnen they are obviously old, used and in some cases damaged.
Look at item  123949519256  the listing says it is from a 2006 caravan!   But listed as new.
I have complained to Ebay several times about this and other items but nothing happens!

GabbaGabbaHey

Even if eBay don't take any action, the buyer would presumably win any SNAD claim where an item is listed as "New" but can be shown not to be.

shaun_from_Africa

The item in question could still class as new even if removed from a 2006 caravan.
If it was taken out when the caravan was purchased from new and the table itself was new and unused when removed and is still in the same condition now, it's not really any different to a shop that is selling new items that have been sitting on a shelf or in a stockroom for the past decade.

knightstyle

No, not taken out when the caravan was new, they are caravan breakers selling lots of stuff from old caravans and listing them as new!

JetpackVelociraptor

Have you tried asking them if the product is new and unused? It's not beyond possibility that some of their parts are taken from brand new caravans that were accident damaged or whatever. I noticed that some of their items are described as used.

oscarward

JetpackVelociraptor said:

Have you tried asking them if the product is new and unused? It's not beyond possibility that some of their parts are taken from brand new caravans that were accident damaged or whatever. I noticed that some of their items are described as used.

The description states

Production year of donor vehicle

2006

So unless caravan has been sitting unused for the last 14 years then I would think it's used ....i.e. not new.

jeffuk

New old stock (NOS), refers to merchandise being offered for sale which was manufactured long ago but that has never been sold at retail. Such merchandise may not be produced anymore, and the new old stock may represent the only current market source of a particular item.[1]

knightstyle

But these are listed as '

New: A brand-new, unused, unopened and undamaged item in original retail packaging'

jeffuk

Perhaps you could ask the seller. The seller may have used the "Sell Similar" when listing and not updated the item specifics filled in by the original seller, you may help the seller if it is a genuine mistake.

knightstyle

his seller has dozens of items from scrapped caravans and they are all listed as new!  I am sure it is not a mistake but in spite of reporting this seller and several others nothing is done!

the_lunatic_is_in_my_head

knightstyle said:

his seller has dozens of items from scrapped caravans and they are all listed as new!  I am sure it is not a mistake but in spite of reporting this seller and several others nothing is done!

It's only the tables and wheels that are listed as new, the other 142 items are listed as used, either the seller has a reason or has made a mistake.

It's not really a crusade worth fighting, minor rules like this tend to be left to be solved with performance criteria, if a seller gets too many not as described returns they'll face issues with their account.