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£0 default from Lowell

Hi all

I joined the MSE Credit Club earlier this year in order to help me along with my financial stability, and surprisingly I found a default on my file from Lowell Portfolio for the sum of £0

I was genuinely unaware of this until I saw it on my credit file and when I dug into it, it has been settled in 2016 but when i have tried using the MSE CC 'queries - I dont recognise this account' feature but it came back 'Default is recorded as satisfied as of 31/01/17' which really doesnt help me with what I originally asked for; which is recognition of where its actually come from.

Does anybody have a contact number or an email address for Lowells?

Any other advice would be very much appreciated
Thanks.

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