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Overpaid Credit Card

Hope someone can help
I had booked holidays through our credit card, and it was fully paid off. 
Now because it was cancelled my balance is now minus (credit company owes me). 
Credit company is insisting I purchase. 
My question can they insist upon this, or can I get a refund from them. 

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,383 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    They can, but it's unlikely they'll refuse to return it. After all, if you closed the account, they would send you the credit.
  • MallyGirl
    MallyGirl Posts: 7,503 Senior Ambassador
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    You should be able to get a refund of the positive balance. I am due a 5 figure refund for a holiday - it would take a long time to spend that down!
    I’m a Senior Forum Ambassador and I support the Forum Team on the Pensions, Annuities & Retirement Planning, Loans
    & Credit Cards boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
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