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Email problem

I have a Samsung Galaxy 8. Just recently when I receive an email the info within the email repeats itself in the same email.  Sometimes twice and one even 5 times. Does anyone know how to fix this

Comments

  • J_B
    J_B Posts: 6,638 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Don't fully understand your query, sorry.
    Do you mean that your email program downloads the same message 2/5 times?
  • givememoney
    givememoney Posts: 1,231 Forumite
    Part of the Furniture 500 Posts I've been Money Tipped!
    J_B said:
    Don't fully understand your query, sorry.
    Do you mean that your email program downloads the same message 2/5 times?
    When I receive an email I'll give you an example:
    It says "meet you tomorrow at 9pm" 
    then scan down the same email and again it says  "meet you tomorrow at 9pm" scan a bit more and once again
     "meet you tomorrow at 9pm" 

  • grumpycrab
    grumpycrab Posts: 5,008 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Bake Off Boss!
    edited 4 July 2020 at 3:07PM
    go to bt.com (if your email is xxxx@btinternet.com) or gmail.com (xxxx@gmail.com) etc and check you don't get multiple entries there.  if ok, then uninstall and reinstall your email app on your phone.
    If you put your general location in your Profile, somebody here may be able to come and help you.
  • givememoney
    givememoney Posts: 1,231 Forumite
    Part of the Furniture 500 Posts I've been Money Tipped!
    go to bt.com (if your email is xxxx@btinternet.com) or gmail.com (xxxx@gmail.com) etc and check you don't get multiple entries there.  if ok, then uninstall and reinstall your email app on your phone.
    Thank you so much, this worked. I was apprehensive about uninstalling or should I say getting it back again but all ok

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