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Phone repairs
mxmattie1994
Posts: 1 Newbie
i have a policy with team know how that i bought through carphone warehouse, ive been paying for two years and my camera cracked the other day.
i've just gone through carphone's site and found that they "no longer repair huawei phones"! they didn't inform me of this at all and i dont know when that occurred. i would have cancelled my policy there and then if i knew. am i entitled to a refund or anything because surely i should have been notified if they cannot hold up their end of the bargain.
i've just gone through carphone's site and found that they "no longer repair huawei phones"! they didn't inform me of this at all and i dont know when that occurred. i would have cancelled my policy there and then if i knew. am i entitled to a refund or anything because surely i should have been notified if they cannot hold up their end of the bargain.
0
Comments
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They'll arrange an exchange for you, rather than a repair - that's all it means.
I used to work for the team that handled this at CPW.0
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