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RAC - Auto renew scam? Be careful or you will lose £25
I was with RAC and the cover was ending this month. I received an email saying that they have a renewal quote, they didn't say that it is due for auto renewal. I checked my account and there also there was nothing to suggest that it is due for auto-renewal.
Then I saw that payment was taken from my bank account when I called up RAC, they said they can cancel but then I have to pay £25 as cancellation charges.
So even if it is not shown as autorenewal, it is always better to call them and check.
Then I saw that payment was taken from my bank account when I called up RAC, they said they can cancel but then I have to pay £25 as cancellation charges.
So even if it is not shown as autorenewal, it is always better to call them and check.
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Comments
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I bet the T&Cs of your cover clearly stated it would auto-renew unless cancelled.pdiv said:there was nothing to suggest that it is due for auto-renewal.0 -
Quite possible, the renewal email didn't say that it is going to be automatically renewed, that's another way to make money.Supersonos said:
I bet the T&Cs of your cover clearly stated it would auto-renew unless cancelled.pdiv said:there was nothing to suggest that it is due for auto-renewal.0 -
I bet the renewal email probably also said (along the lines of) "Please call 03XXXXXXXX to cancel your renewal or to discuss any changes to your cover".0
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Only if the poor sap doesn't call them up to lapse the policy BEFORE the renewal date as they have taken out a policy elsewhere. I bet if you had started a new policy and showed them the proof they would refund you in full.pdiv said:
Quite possible, the renewal email didn't say that it is going to be automatically renewed, that's another way to make money.Supersonos said:
I bet the T&Cs of your cover clearly stated it would auto-renew unless cancelled.pdiv said:there was nothing to suggest that it is due for auto-renewal.0 -
Well at least the number starts 03 which is a local rated number that is taken from inclusive minutes on a mobile pone contract unlike numbers starting with 08DoaM said:I bet the renewal email probably also said (along the lines of) "Please call 03XXXXXXXX to cancel your renewal or to discuss any changes to your cover".0 -
I guessed at it being an 03 number.
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