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PV inverter still not working, who can I complain to?

Hello, I am looking for some advice.  We had solar panels fitted March 2019. The system has stopped working 3 times., I have lost about 2 months of generation last summer and it's now not been working since April. We have a solaredge Inverter which they diagnosed as being faulty and even sent as new one in June which we had to have fitted at our expense. Despite a second electrcian callout it's still not working. I'm so frustrated with solaredge, they can take up to two weeks to reply to an email (this was pre lockdown!), I can't get them on on the phone and they left the electrician waiting 35min on the dedicated installer helpline.  Where can I complain about this service and product? 
Many thanks for any suggestions, Cat


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