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TUI Shambles
vision2009
Posts: 169 Forumite
Trying to amend and rebook with incentive. The website says “we are having technical problems” when I click on confirm so cant complete it. Been on phone all day today, last attempt was 3 hours no response. It’s a bad joke now. I know things are difficult at moment but this is crazy situation. Looks like they have disabled the website deliberately so not to allow amendments!
As for the phone situation I think there s more chance of contacting the man in the moon.
Tui lost another previously loyal customer. Email to CEO fired off
As for the phone situation I think there s more chance of contacting the man in the moon.
Tui lost another previously loyal customer. Email to CEO fired off
0
Comments
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I really doubt that TUI have 'disabled the website deliberately so not to allow amendments!'.
I'd keep trying.
Have you tried ringing at a different time?
I spent 90 minutes on hold a month ago.
I'm sure the CEO will be in touch.0
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