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hotel closed
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kaydm
Posts: 2 Newbie

Hi, our hotel we booked is closed and has confirmed it will definitely be closed throughout July, but our travel operator has said our holiday is still going ahead. We booked through a travel agent and they have said that they have heard nothing from the tour operator but if they do they will forward options onto us. Are they allowed to just change the hotel we booked and paid for ? Thanks
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Comments
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Changing your hotel is likely to be deemed a significant change, so effectively triggers cancellation/refund rights if you don't want to accept alternatives.1
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Depends on the travel operator, some class changing hotel to a similar one as an insignificant change, who did you book with?
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sharpe106 said:
Depends on the travel operator, some class changing hotel to a similar one as an insignificant change, who did you book with?
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eskbanker said:sharpe106 said:
Depends on the travel operator, some class changing hotel to a similar one as an insignificant change, who did you book with?
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Our hotel booked with Jet2 is closed for the rest of the year. They’ve cancelled our holiday and are refunding us.0
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sheramber said:eskbanker said:sharpe106 said:
Depends on the travel operator, some class changing hotel to a similar one as an insignificant change, who did you book with?
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It is a package holiday that we have booked through Hayes with Jet2. Thanks0
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Jet 2 think a hotel is insignificant if the same standard, so they won't automatically refund you.
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Hi we have a holiday booked for September but the hotel is only doing self catering but we booked half board and a lot of people are saying jet2 are cancelling holiday so they can make more money on the new bookings so is there any thing we can do without having the fees with changing the hotel0
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flowerpotmen123 said:Hi we have a holiday booked for September but the hotel is only doing self catering but we booked half board and a lot of people are saying jet2 are cancelling holiday so they can make more money on the new bookings so is there any thing we can do without having the fees with changing the hotel0
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