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Given incorrect meter reads

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  • I moved in 2016 and the meter was installed in mid 2007 (I believe they had the kitchen/boiler re-done at the same time) so there was quite a difference in time.  The house is quite an old one and at some time I believe it had electric heating that I'm guessing was removed then(?).  

    There is also an old fuse box connected to nothing (on both ends) so maybe it was done on the cheap/poorly? 

    Think this has passed the point of emailing the company and will see if they are now answering phone calls tomorrow.

    Thank you all for all your help, it will help a lot, to not be going in blind.


    Probably should have said nothing but I have already mentioned it, also with my luck it would probably just get worse!


  • Gerry1
    Gerry1 Posts: 10,848 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 29 June 2020 at 9:46PM
    MWT said:
    Was the meter changed around the time you moved in for some reason?
    Do you know why the meter was changed?
    The meter appears to have been manufactured in 2005 and certified in November 2005.  The old 0845 contact number is consistent with this era.
    However, the OP moved in four years ago.
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 30 June 2020 at 3:40AM
    Hi,
    Panicking87, you say,
    "In the month between my pictures it has been 28 days and the rate 2 amount changed by 17 (5108->5125)."
    So if that's constant, it's about 220 a year, lets say 900 over the 4 years, average 15p a unit £135.
    Not a big hit, but be interesting to see the outcome.
    Though what's using it on 'night' rate if all the old wiring disconnected?


  • MWT
    MWT Posts: 10,204 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    Though what's using it on 'night' rate if all the old wiring disconnected?
    ... anything that is running overnight.
    E7 meters with 5 ports can be used to power specific devices wired to the 5th port like storage heaters, but anything running on the normal power circuits during the night rate will also benefit from the cheaper power and will be metered on the night register.
     


  • MWT said:
    Though what's using it on 'night' rate if all the old wiring disconnected?
    ... anything that is running overnight.

     


    Hi,
    yes, but using less than a unit a night?
  • Talldave
    Talldave Posts: 2,002 Forumite
    Part of the Furniture 1,000 Posts Name Dropper

    Probably should have said nothing but I have already mentioned it, also with my luck it would probably just get worse!


    Well wait for them to chase you, don't go pestering them. It's certainly not your fault. You know the worst case scenario - you have to pay for another 5000+ units at your standard rate.  There could of course be a debate about rebiling the entire 4 years on an E7 tariff but if you don't chase, it won't happen. And since you don't know what rate 2 was at when you moved in, that would involve lots of reverse estimating based on consumption now. 
    The situation can't get worse as you know exactly how much you're not being charged for.
  • MWT
    MWT Posts: 10,204 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    yes, but using less than a unit a night?
    That's about right for a fridge/freezer, a phone charger or two and a TV on standby for example, running for 7 hours. 

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