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JET2HOLIDAYS CANCEL HOLIDAY TO SORRENTO. OUTRAGEOUS

Jet2 holidays have just cancelled our holiday to Sorrento booked before CV19. Booking was for mid October. I can go on Jet2 holiday web site and same holiday; flights and hotel, is still available. Thing is it's now £200 per person more expensive. This is outrageous and must be in breach of ABTA or ATOL rules. Apart from that if we rebook our travel insurance will now be void.

Comments

  • IvanOpinion
    IvanOpinion Posts: 22,131 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Welcome to the club.  We have had 2 holidays cancelled this year.  Maybe they just haven't updated their website yet or if you went through the booking process it would block you at the end?
    I don't care about your first world problems; I have enough of my own!
  • Westin
    Westin Posts: 6,480 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    fiferbob said:
    Jet2 holidays have just cancelled our holiday to Sorrento booked before CV19. Booking was for mid October. I can go on Jet2 holiday web site and same holiday; flights and hotel, is still available. Thing is it's now £200 per person more expensive. This is outrageous and must be in breach of ABTA or ATOL rules. Apart from that if we rebook our travel insurance will now be void.

    Don’t be outraged.

    Clearly a mistake and likely to be corrected in days to come. If you go through the booking flow on line you may even find it is not actually bookable.


  • jimbo6977
    jimbo6977 Posts: 1,280 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper
    How dare they! If one were going somewhere common like Benidorm then so be it, but this is Sorrento, a classy resort where one expects to be treated with a certain degree of respect. 

    Pffffffffffffff.
  • bradders1983
    bradders1983 Posts: 5,684 Forumite
    1,000 Posts Third Anniversary Name Dropper
    "It's Bouquet!"
  • TELLIT01
    TELLIT01 Posts: 18,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper PPI Party Pooper
    Call them to find out what's going on.  You may be on the phone for a while, but from what I've read on other sites you will get through eventually.
  • superbigal
    superbigal Posts: 645 Forumite
    Part of the Furniture 500 Posts
    Assuming the OP is from Fife ?  Jet2 have no flights from Edinburgh or Glagow to Naples till 2021 season.
    Suspect they are all now removed since initial rant.
  • daveyjp
    daveyjp Posts: 14,179 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Or OP didn't realise they were actually booking for 2021.  Just tried a booking and it defaults to 2021.
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