JET2HOLIDAYS CANCEL HOLIDAY TO SORRENTO. OUTRAGEOUS

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Jet2 holidays have just cancelled our holiday to Sorrento booked before CV19. Booking was for mid October. I can go on Jet2 holiday web site and same holiday; flights and hotel, is still available. Thing is it's now £200 per person more expensive. This is outrageous and must be in breach of ABTA or ATOL rules. Apart from that if we rebook our travel insurance will now be void.

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  • IvanOpinion
    IvanOpinion Posts: 22,183 Forumite
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    Welcome to the club.  We have had 2 holidays cancelled this year.  Maybe they just haven't updated their website yet or if you went through the booking process it would block you at the end?
    Past caring about first world problems.
  • Westin
    Westin Posts: 5,940 Forumite
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    fiferbob said:
    Jet2 holidays have just cancelled our holiday to Sorrento booked before CV19. Booking was for mid October. I can go on Jet2 holiday web site and same holiday; flights and hotel, is still available. Thing is it's now £200 per person more expensive. This is outrageous and must be in breach of ABTA or ATOL rules. Apart from that if we rebook our travel insurance will now be void.

    Don’t be outraged.

    Clearly a mistake and likely to be corrected in days to come. If you go through the booking flow on line you may even find it is not actually bookable.


  • jimbo6977
    jimbo6977 Posts: 1,226 Forumite
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    How dare they! If one were going somewhere common like Benidorm then so be it, but this is Sorrento, a classy resort where one expects to be treated with a certain degree of respect. 

    Pffffffffffffff.
  • bradders1983
    bradders1983 Posts: 5,684 Forumite
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    "It's Bouquet!"
  • TELLIT01
    TELLIT01 Posts: 16,479 Forumite
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    Call them to find out what's going on.  You may be on the phone for a while, but from what I've read on other sites you will get through eventually.
  • superbigal
    superbigal Posts: 601 Forumite
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    Assuming the OP is from Fife ?  Jet2 have no flights from Edinburgh or Glagow to Naples till 2021 season.
    Suspect they are all now removed since initial rant.
  • daveyjp
    daveyjp Posts: 12,521 Forumite
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    Or OP didn't realise they were actually booking for 2021.  Just tried a booking and it defaults to 2021.
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