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Virgin Money Credit Card - 0% Balance transfer

I have decided to do a balance transfer to a Virgin Money 0% for 24 months as I can pay it all off in that time, which will help with any mortgage application that I plan to do in a couple of years.

Applied through Experian as I wanted to make sure I had the correct credit score (903) to apply. I have gone through everything online with Virgin and was accepted and received an email saying 'Great news. Your application has been approved.'

Further down the email its states:
What happens next?
We will email you shortly, confirming any balance transfer(s) you may have asked for along with any additional cardholders you may have added. We will also let you know when your card(s) will arrive and provide you with instructions on how to view your PIN.

It has been nearly two days now and I haven't had any email or correspondence. Is this normal or should I get in contact with them? 

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,383 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 26 June 2020 at 10:31AM
    I wouldn't worry yet. There's a bit of a bug going round and things are taking longer than normal.

    I like the idea of there being a 'correct' credit score to apply though!
  • Haha I know, I just assumed that it was more of an automatic system and I was wondering if it could've been lost or there was an issue. 
  • x81 said:
    I like the idea of there being a 'correct' credit score to apply though!
    Not what I meant really, I just wanted to make sure my score was okay and wanted Experian to point me in the best direction
  • [Deleted User]
    [Deleted User] Posts: 35,383 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Remember to use an eligibility checker rather any reliance on the score, which isn't used in lending. An elgibility checker will at least use some rough actual lender criteria.
  • TwinMummy
    TwinMummy Posts: 114 Forumite
    Part of the Furniture 100 Posts Name Dropper
    OP how long did it take for you to hear any more from them?  Assuming you have! 
    I applied today and got the same message so I'm interested in your experience.  Thanks.
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