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Jet 2 cancellations

JonnyRTW
JonnyRTW Posts: 9 Forumite
First Post
edited 19 May at 4:49PM in Coronavirus Board
Jet2 have cancelled our holiday due to fly 30th July as they are reducing the number of flights. We have made it clear we would like an alternative holiday of the same or greater standard as per our T&C's. Jet2 claim there are no alternatives as the alternative must be for the same dates and there are no flights.  The same holiday is available 2 days later but at £1k more which we can book if we pay the difference.
Any advice appreciated.

Comments

  • Browntoa
    Browntoa Posts: 49,612 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    You are not entitled to a more expensive holiday unless you pay for it .

    They are correct that if they have no flights then there's nothing they can do.

    Let then cancel the holiday and get a refund , book elsewhere
    Ex forum ambassador

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  • JonnyRTW
    JonnyRTW Posts: 9 Forumite
    First Post
    We had made it clear we were flexible on dates before the cancellation.  The exact same holiday is available 2 days later.  Surely that should be offered as an alternative?  
  • Browntoa
    Browntoa Posts: 49,612 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Nope , you are entitled to get your money back , that's it .

    Or a swap for the same amount of money, you make up any difference
    Ex forum ambassador

    Long term forum member
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