Flights cancelled but not the holiday

newmummy1234

We booked a holiday through Love Holidays and were due to fly to Spain on July 31st. Had an email today from Jet2, who our flights were with, saying the flights have been cancelled. (We booked the flights through Love Holidays as part of a package deal). We haven’t heard anything about the holiday itself and it’s impossible to get hold of anyone. Should we assume that as the flights are cancelled, so is the holiday, and go ahead and book another holiday? As long as we get a refund/credit note at some point that’s fine but I don’t want to find out we won’t get a refund on the holiday because only the flights are cancelled. Any ideas? 

sharpe106

If the flights are cancelled and it is a package the whole holiday has to be cancelled. 

stingey

Hi
Have you checked this page?
https://www.moneysavingexpert.com/news/2020/02/coronavirus-travel-help-and-your-rights/?_ga=2.44811940.1801310361.1593027904-573873599.1519508404

Check this and see how you get on 

newmummy1234

Yes I’ve been through that page with a fine tooth comb and there’s nothing that specifically answers my query. Thanks though.