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Jet2 changing flight times to Malaga on July 19th

bflare
bflare Posts: 464 Forumite
Part of the Furniture 100 Posts
edited 19 May at 4:49PM in Coronavirus Board
Just received an email from Jet2 regarding my flight to Spain on the 19th July which gives me the opinion that they are confident of still flying on that date. The email says...
Important information about your flight(s) 
We're sorry, but due to the unprecedented coronavirus (COVID-19) outbreak, your flight times have been impacted. Please see below for your affected booking(s).

Don’t worry though, as you will still be travelling on the same day, departing from the same airport as your original booking. We’ll be in touch soon to give you the detail about your new flight times. We're currently experiencing a much higher number of calls than usual - please wait for us to contact you. 

Comments

  • Not sure what your question is bflare?   Seems pretty clear, just wait for information?
  • Mrsn
    Mrsn Posts: 1,430 Forumite
    1,000 Posts Third Anniversary Name Dropper
    It might be they are having to merge several flights into just 1 flight to make it economical for them. Just wait for the next update which hopefully won’t be much longer
  • bflare
    bflare Posts: 464 Forumite
    Part of the Furniture 100 Posts
    Tedber said:
    Not sure what your question is bflare?   Seems pretty clear, just wait for information?
    Sorry it wasn't a question just more of an observation that Jet2 who currently are not flying before 15th must be quite sure that they will recommence flying after the 15th. I thought Jet2 may cancel further flight including my own. 
  • bflare
    bflare Posts: 464 Forumite
    Part of the Furniture 100 Posts
    Mrsn said:
    It might be they are having to merge several flights into just 1 flight to make it economical for them. Just wait for the next update which hopefully won’t be much longer
    Yeah the number of people flying will be a lot less I guess so they will have to shuffle the numbers about.
  • I have had the same email for a holiday booked 26 July. I have just checked online 'manage my booking' which gives more details. Although it doesn't state it's  cancelled (it says affected) reading between the lines it clearly is.
    It gives me an option to get a credit note or cash refund. I would log in and check.
  • bflare
    bflare Posts: 464 Forumite
    Part of the Furniture 100 Posts
    I have had the same email for a holiday booked 26 July. I have just checked online 'manage my booking' which gives more details. Although it doesn't state it's  cancelled (it says affected) reading between the lines it clearly is.
    It gives me an option to get a credit note or cash refund. I would log in and check.
    Strange. When I log in It doesn't say anything about my flights being effected. However, if I click on cancel flight option it takes me to a page which offers me a credit note or cash refund as you have said. Does this mean that the flight would eventually be cancelled?
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