how do you send your old passport back when applying for a new one?

spaceboy

Just completed an online application but it doesn't tell you at the end where to send the old one! I've tried searching but cant find anything official.

jonesMUFCforever

Well they always used to send the old one back to you with the corner cut off - so do you need to send it anywhere?

sheramber

Have you completed the application? You should get the  address of the passport office to send it and a reference number  after you pay. They need the reference details to link the old  passport with your application. 

tizerbelle

I got sent an email from HM Passport Office <updates@passport.service.gov.uk> with a subject line of "Send your documents" which contained the full details of where to send it.  This was only a month ago. 

Check your spam/junk folder on your email.

Alternatively, the same info will be in your online account at https://www.passport.service.gov.uk/track

smudge56

jonesMUFCforever said:

Well they always used to send the old one back to you with the corner cut off - so do you need to send it anywhere?

Yes.  They won’t process your application until it is received. It will be returned to you cancelled one the application has been processed