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Hermes Complaint

LC2025 · 2020-06-23 16:24:00

Hi all, I have a query which hopefully some forum members may have some advice on. I recently tried to send a parcel using the Hermes courier service. I arranged this and paid by credit card online. They collected the parcel from my address on the specified date and they attempted to deliver the parcel a few days later,…

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sheramber Posts: 22,385 Forumite

19 September 2020 at 7:24PM

I have used 'Holly' twice recently about failed deliveries and each time it was escalated to a named consumer service agent.
I got no communication from them but I did eventually get my parcels.

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