Argos Printer Situation

neilmcl

adamp87 said:

neilmcl said:

DoaM said:

As this was an online purchase then they can't refuse your right to return. (I don't think printers are exempt from the right to cancellation). They can reduce the refund (by up to 100%) based on the reduction in value your handling has caused, but they can't refuse a return and proportional refund.

Potentially the store can though. The OP would need to really take this up with Argos customer services on the website.

I would disagree with this the item for all purposes has been used with the inks opened, they won’t be able to resell it due to policies in store about that.

OP has made a mistake, had some poor service from Argos, but due to the ink in the printer naturally refused the return. If the printer hadn’t been returned in a used state then yes the right to return would exist.

Personally I’d just accidentally knock some water on it and take it to another store to set up a claim on the insurance. But be warned (I think the cost of the printer would be too low to do this and they’d just replace it) but they may send it off for 28 days to get fixed.

If you decide to keep it - you should be able to refund your insurance policy if you look in the terms and conditions usually reduced due to the time you’ve had ut

I think you've totally missed the point being made. As it was a distance sale, the seller cannot refuse to take it back but they can deduct an amount, up to the full selling price, for any unreasonable use. I was merely pointing out that as the "seller" in this instance is Argos online, an individual store could indeed refuse to accept the return.

Also, what you;re suggesting about "accidentally" knocking some water over it and then claiming, amounts to fraud and is not the sort of advice that's condoned here.