We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Holiday refunds
lyndajclark
Posts: 1 Newbie
We booked our holiday for April '20 by booking flights through easy jet, an apartment and transfer through a company in Nice, France. We have rebooked our flights for next year through easy jet. Our insurance is with Stay Sure/ AXA who are now saying we are not entitled to a refund from them as we booked a package holiday and should be compensated by the company we booked with. Can you please tell me if this is correct as we don't believe we booked a package holiday. Looking forward to your reply.
0
Comments
-
If you booked flights directly through Easyjet and accommodation entirely separately via a different company then that's not a package in any meaningful sense, as there isn't one company responsible for the whole thing. Exactly who are the insurer suggesting you seek compensation from?1
-
Perhaps you weren't clear in your explanation of your claim to staysure.
You should have separate email from easyJet and the other companies cancelling the holiday .
Resubmit and attach copies proving it's not a package.Ex forum ambassador
Long term forum member0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.8K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.2K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards