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Package Holiday Rights
Zoem69
Posts: 2 Newbie
Hi, I have just found out that the hotel I originally booked trough a package holiday is closed until August and Im due to be staying there mid July. I've contacted the company i booked the package holiday through (they didn't even know it was closed) and they are coming back to me with my options. If they offer relocation, do I have to accept this, or do I have a right to ask for a refund on the holiday?
Thanks
Thanks
0
Comments
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If the hotel is closed I am sure that you will entitled to a full refund of what you have paid.
It is definitely a package and not the agent booking separate flights etc?0 -
It’s booked through Love Holiday as a package holiday. I’ve since done some more research & it looks like I do have the right to a refund if a significant change to my booking is made.Mrsn said:If the hotel is closed I am sure that you will entitled to a full refund of what you have paid.
It is definitely a package and not the agent booking separate flights etc?0 -
100% Correct, you would have to agree to anther hotel.Zoem69 said:I do have the right to a refund if a significant change to my booking is made.
New User name as MSE gave me a number in my old one.
" I am not a number! I am a free man!"1
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